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MIMÍ Milano ships by insured express courier.
Deliveries are declared within five days of order confirmation. Complimentary shipping in Italy and the European Union.

Once your order has shipped, you receive an email with the tracking link, also available from your account.

For shipments outside the European Union, write to us: we prepare a tailored proposal with times, methods and costs.

info@mimimilano.com
+39 0331 775907

You may request a return within 14 days of delivery. The jewel must come back intact, unworn and complete with its original packaging.

To begin the procedure, write to info@mimimilano.com: we arrange collection and send you a prepaid label. The return service costs €10, deducted from the refunded amount.

Every jewel arrives with its certificate of authenticity, attesting its originality, provenance and date of purchase, together with the creation's identification code.

Jewels with pearls also carry the pearl certificate, dedicated to the type of gem — Akoya, Freshwater, South Sea or Tahiti — with the type, colour, dimensions and guidance for its care. Exceptional pearls receive an individual gemmological certificate, issued by one of the most authoritative international laboratories.

Creations purchased on mimimilano.com are covered by the legal guarantee of conformity for two years from delivery.

• Cards: Visa, Mastercard, American Express, Maestro, UnionPay
• Digital wallets: Apple Pay, Google Pay, Shop Pay
• PayPal, with the option of paying in instalments over up to twelve months
• Klarna: payment in instalments, from three to twelve, according to the solution Klarna offers the customer
• Advance bank transfer: instructions are provided when the order is placed

Terms and the number of instalments are shown at checkout, before the order is confirmed.

All payments are handled over secure, encrypted connections.

Profumi, creme e prodotti chimici vanno applicati prima di indossare il gioiello. Dopo l'uso conservalo nella sua confezione, al riparo dalla luce diretta e dall'umidità. Un panno morbido, ogni tanto, gli restituisce la sua luce.

Le perle chiedono attenzione in più: sono materia viva. Si tengono all'asciutto e si puliscono con il solo panno morbido.

Il tuo gioiello arriva nella confezione MIMÍ Milano, accompagnato dal certificato di autenticità.