Your jewelry is covered for any lack of conformity by a 2 years warranty starting from the date of purchase indicated on this certificate
The warranty is void in case of improper use or tampering with the object. For any type of intervention or repair, please contact authorized MIMI dealers only.
The MIMI certificate only covers manufacturing faults checked and confirmed by our Quality Control technicians within 24 months from the date of proof of purchase. The certificate does not cover damage caused by improper use, accidents, accidental events, natural alterations or those deriving from wear or modifications deriving from normal use of the jewel.
The certificate shall be rendered invalid for any jewels that have been worked on by unauthorized laboratories and in this case MIMI reserves the right not to carry out any further repairs requested.
Do you need to write to the customer care?
Our customer service is at your disposal from Monday to Friday from 9.30 to 13.00 and from 14.00 to 18.00.
Contact us for any need, we will be happy to help you!